FAQS & Policies
Unfortunately, NO kids or extra people are allowed at appointments due to building insurance policies.
You MUST SIGN-IN & have a valid state drivers license or I.D to enter the building, if you’re not allowed up you will forfeit you appointment time and be subject to an inconvenience fee ($45).
NO coffee or caffeine of any kind before your appointment, this goes for eyelash AND PMU brow appointments.
Lash Clients: We DO NOT work over other lash artists’ work. That means NO FOREIGN FILLS! Please book a lash removal with your full-set if you’re a new client. Please arrive with clean + make-up free skin around your eye area, this includes moisturizers and sunscreen.
Brow Wax Clients: Please come with clean + make-up free skin, this includes NO moisturizers and sunscreen on the brow area. YOU MUST stop using ALL topical actives, acids, acne medications/creams, retinols, etc. At least 10 days before your brow wax appointment to prevent reactions.
PLEASE try to arrive at least 15 minutes before your appointment to take in account for street parking and signing in.
LATE POLICIES: Since time is never on our side, we offer a 10 minute grace period from the time of your scheduled appointment time. If you are more than 10 minutes late, you will be charged a Late Fee ($15). If you’re more than 15 minutes late & we can’t accommodate you, you may be asked to reschedule & charged an inconvenience fee ($45). Our LATE CANCELLATION FEE is 50% of the service fee. You have 24hrs before your appointment time to cancel with no charge. PLEASE respect our time, for we will always respect yours. If you have an emergency please contact us as soon as possible.
BOOKING POLICY: ALL appointments must be booked online using our ‘Appointments’ tab in our menu section on this website. It will re-route you to our booking system site on GLOSSGENIUS. Please follow the prompts for all your appointment needs. Thank You!
CANCELLATION POLICY: You will NOT be charged if you cancel at least 24 hours before appointment. Otherwise, you will be charged 50% of service price for late cancellations. NO CALL / NO SHOWS will NOT be tolerated and will be charged 100% of the service fee.
CONTACTING US: For the quickest reply, please email us contact@lushxbeautybar.com or text us at 203-200-7331. Messages received via instagram & facebook are replied to normally within 1-3 business days, but can be sometimes overlooked.
MICROBLADING vs. OMBRE POWDER
Q: What is Microblading? Vs. What is Ombre Powder?
Microblading is a semi permanent beauty technique of tattooing individual hair strokes with a handheld tool with an attached micro-needle that slightly punctures the top layer of the skin. Unlike traditional tattooing, which uses a machine, microblading artists hand draw each hair stroke to match the color and coarseness of your eyebrows. The results? Gorgeous, natural looking fuller brows.
Ombre Powder is also an semi permanent beauty technique of tattooing creating a full shaded brow using a machine that shades in ALL sparse areas with pigment to create a full darker brow. This technique gives the permanent illusion of makeup brows. The results? You will literally wake up with PERFECT brows everyday. This procedure also has an even lesser chance of scarring than microblading does & lasts longer.
Q: How long does microblading & ombre powder brows last?
Microblading lasts 1-2 years with annual touch ups and Ombre Powder lasts 2-3 years with annual touch ups.
Q: Does it hurt?
Most clients report little to no pain! We use a topical numbing anesthetic before the procedure to numb the treated areas.
Q: When should I schedule my touch ups?
All clients MUST book a perfecting touch-up within 4-6 weeks of their first treatment, this touch up is included in initial price. After this all following touch-ups should be booked annually, prices are based upon time of booking.
Q: Who is ineligible for Microblading / Ombre Powder?
We do not provide microblading for anyone: under 18 years old, pregnant or nursing, if you have diabetes, glaucoma, skin diseases such as Shingles, psoriasis or eczema on the area of treatment, allergies to latex, makeup, Keloid disorder, HIV/Hepatitis, skin cancer, hemophilia, or if you're taking skin medications like retinol or steroids.
We also recommend getting permanent makeup first before fillers, or ask your Juvederm / Botox specialist for clearance.
IT IS IMPORTANT THAT YOU FULLY UNDERSTAND THAT EVERYONE’S SKIN IS DIFFERENT SO THE RESULTS VARY FROM ONE PERSON TO THE NEXT. THIS MEANS THAT THE PIGMENT MAY FADE AND WITH SOME PEOPLE COMPLETELY DISAPPEAR, THIS IS ESPECIALLY COMMON WITH VERY OILY SKIN OR SKIN WITH LARGE PORES. YOU MUST UNDERSTAND THAT THIS IS A RISK YOU ARE TAKING. SEMI PERMANENT MAKEUP IS AN ART AND NOT A SCIENCE SO IT IS IMPORTANT THAT YOU UNDERSTAND THAT ALTHOUGH 95% OF CLIENTS HAVE A SUCCESSFUL PROCEDURE, SOME DON’T. SOME PEOPLE’S SKIN JUST DOES NOT RETAIN THE PIGMENT SO IT FADES PARTIALLY AND/OR FULLY AND THAT IS A MAJOR RISK YOU ARE TAKING.
YOU WILL BE GIVEN A CONSENT FORM WHEN YOU ARRIVE FOR YOUR CONSULTATION WHICH WILL OUTLINE THIS MORE IN DETAIL, BUT IF YOU HAVE QUESTIONS OR CONCERNS PRIOR, PLEASE EMAIL US BEFORE YOU BOOK YOUR CONSULTATION OR APPOINTMENT.
BEFORE APPOINTMENT PROCEDURES
The following restrictions are to ensure your skin is in the best possible condition for an amazing semi-permanent makeup procedure. Please read carefully:
Please do NOT work out the day of the procedure as body heat can expand the pores.
AVOID sunlight and especially sunburn 3 days before procedure. Skin should not be in process of healing before procedure!
Do NOT drink coffee or anything with caffeine the day of procedure.
Do NOT take Aspirin, Niacin, Vitamin E and/or Ibuprofen, omega-3, unless medically necessary, 48-72 hours prior to the procedure. (Tylenol / acetaminophen is okay!)
Do NOT drink alcohol 24 hours before the procedure.
The following treatments should be avoided within four weeks of the procedure:
Botox or other fillers
Chemical Peels
Laser treatments